Miscellaneous Information
(shipping, customer service, gifts, returns)
CONTINENTAL U.S.
Shipping/Handling Charges
for EACH address
| Purchase Amount |
Shipping Cost |
| Ground |
Second Day |
Next Day |
| Up to $20 |
$6.95 |
$13.25 |
$26.95 |
| $20.01-$40 |
$7.95 |
$18.95 |
$34.25 |
| $40.01-$60 |
$9.95 |
$24.75 |
$41.25 |
| $60.01-$80 |
$10.25 |
$30.25 |
$48.25 |
| $80.01-$100 |
$13.75 |
$35.25 |
$54.95 |
| $100.01-$150 |
$14.95 |
$40.50 |
$60.95 |
| $150 and over |
$17.25 |
$46.25 |
$65.50 |
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INTERNATIONAL*
Shipping/Handling Charges
for EACH address.
| Purchase Amount |
Shipping Cost |
| Ground Only |
| Up to $20 |
$20.50 |
| $20.01-$40 |
$25.25 |
| $40.01-$60 |
$27.50 |
| $60.01-$80 |
$30.95 |
| $80.01-$100 |
$41.25 |
| $100.01-$150 |
$44.95 |
| $150 and over |
$51.50 |
|
(*Plus Alaska, Hawaii, Puerto Rico, Canada and APOs)
• No Second Day and Next Day Shipping on International Orders •
PLEASE NOTE: Heavier items may incur additional shipping charge.
STORE HOURS:
Open 7 days 10:00 a.m. to 5:00 p.m. ET
CUSTOMER SERVICE:
You may reach a customer service representative during our normal business hours by calling 866-227-5290.
GIFT ORDERS:
We will be pleased to include a gift card with your purchase. Simply supply us with the information and we will be happy to enclose your gift card with your gift. There is no extra charge for this service.
GIFT CERTIFICATE:
Dolphin Dreaming is pleased to offer gift certificates. Please email us for further information on this service.
EXCHANGES & RETURNS:
To exchange or return any purchase within 10 days with which you are not completely satisfied, please: Contact customer service at 866-227-5290. Merchandise must be returned in original packaging. Return your purchase with a copy of your bill by U.P.S. or U.S. Mail. For your protection, insure your package. You may make another selection or have your money completely refunded.
- CATALOG PRICING:
The pricing shown in our catalog is in U.S. Currency. Prices are subject to change.
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- OUR STORE:
We are located at 115 Rehoboth Avenue, Rehoboth Beach, Delaware. If you plan to visit the Delaware shore, please give us a call for directions. We would love to see you.
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- How to Use the Shopping Cart
(how to place items in cart, view cart, and finish your order)
Viewing the Items in Your Cart: To View what you have added to your shopping cart, click on the "View Your Shopping Cart" Button (pictured below).
How to Finish your Order: After you're done adding items and would like to finish your order, click on the "Go To Checkout Now" Button (pictured below).
From the Checkout Menu, you can either order through Secure E-mail On-line, by fax or by postal mail.
To Order On-Line with your Credit Card: Click the 'Order By Credit Card Online' button, proceed to fill out the billing information and then submit it.
To Order by Fax: Click on the 'Order by Credit Card Using Fax' button, fill out the neccesary information, and submit the form. This will return a clean form with your order that you can print, then fax to: 302-227-5290.
To Order by Postal Mail: Click on 'Order by Credit Card through Postal Mail' button, fill out all neccesary information, and then submit it. This will also return a clean, printable form containing your order and information. Print the form out and mail it to:
Dolphin-Dreaming • 115 Rehoboth Avenue • Rehoboth Beach, Delaware 19971
If you have any questions, EMAIL US
PLEASE NOTE: WE DO NOT ACCEPT PERSONAL CHECKS. WE WILL HOWEVER, ACCEPT MONEY ORDERS, BANK CHECKS OR CERTIFIED CHECKS.
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